Annual Report 2016
Embracing the Future
Mission Statement & Core Values
To provide exceptional early learning experiences and child care services to children and their families in a community of diverse needs.
Network operates and delivers services and programs guided by a shared belief in core values and principles. Network values:
- Children, families, their needs, and the needs of their community, as the pivotal purpose of our ambition.
- Mutual respect, diversity, inclusiveness, and equity in all its services and decision-making practices.
- Positive and responsive engagement and ongoing communication with parents/guardians for their unique strengths, perspectives and contributions to our program that will enable us to best meet their child’s needs.
- The dedicated Staff and affiliated Home Child Care Providers and their professional contribution, continuous professional learning, and commitment to Network’s mission statement and goals.
- Liaisons with community partners and resources who provide opportunities for the children to develop close connections with a wide range of community supports.
Board President’s and Executive Director’s Report
Welcome to Network’s 26th year in providing licensed, early years and child care services to families with young children in Toronto.
We are extremely proud to report that we have concluded twenty-six years of measured growth and stability coupled with integrity and success. We have continued to meet the challenges of ongoing economic restraints and the reconfiguration of child care that has occurred over the past years, while remaining true to our values that every child is a unique individual and deserves the best child care program possible. In conjunction with the necessary restructuring and repositioning of our programs and services over these past years, Network has remained committed to meeting the needs of young children and families, and to delivering quality child care to more than 975 children throughout its 16 programs. There is no doubt that Network’s continued success would not have been achieved without the dedicated and tireless efforts of Network’s talented and dedicated affiliated Home Child Care Providers and Staff.
This past year, since the enactment of the new Child Care and Early Years Act, 2014, new regulations have continued to shape the delivery of child care throughout Ontario. Network created and implemented specialized Program Statements for all child care centres and affiliated Home Child Care Providers, incorporating the principles of the Ontario Ministry of Education’s How Does Learning Happen? document. In addition, a number of new standards were put in place under the City of Toronto’s Assessment for Quality Improvement program, and Centre staff and Providers attended extensive training around these new initiatives. The tremendous changes that have happened, and the planned expansion of available child care spaces in Ontario have caused Network to reflect on the organization’s current position and future projects.
Network has remained steadfast in its commitment to offer its Staff and affiliated Home Child Care Providers numerous professional development opportunities to enhance their current levels of expertise. The encouragement of continuing education remains an invaluable investment that has proven to be an essential component of the Organization’s overall success. Staff and Providers participated in First Aid Certification courses; training on How Does Learning Happen? and City quality standards (AQI); as well as workshops on effective communication strategies.
Network grew its care program with the opening of Dane Avenue Early Years Learning and Child Care Centre. Expansions to Network’s sites also included infant care at St. Aidan’s Early Years Learning and Child Care Centre, along with additional school age care which was provided at Holy Cross and St. Maria Goretti Before and After School Programs.
Providing nutritious meals and snacks to Network’s child care sites continued to be enhanced this past year with the expansion of catering service from our in-house cook to include four Network sites.
Network’s Accounting Department’s expansion kept in step this past year with the Organization’s growth as the new accounting system, Microsoft Dynamics/NAV, integrated information successfully and provided new reporting and analysis capability.
As we plan for Network’s future growth, we would like to take this opportunity to acknowledge the ongoing assistance and support of the Ministry of Education, the City of Toronto Children’s Services, and the Toronto Catholic District School Board. Network truly appreciates their efforts and will continue to look forward to their valued support and committed encouragement.
We would also like to extend our most sincere thanks and appreciation to all parents and families who have trusted Network to care for their children. Their confidence in our programs and services has been both impactful and crucial to Network’s success.
As our Organization reflects on this past year, we at Network remain committed to child care delivery of the highest possible calibre throughout all our programs. Network was founded on strong principles, and we are proud to uphold those principles with excellence, responsibility, and integrity as we continue our commitment of service. A very warm and heartfelt thank you to Network’s Board of Directors for their thoughtful insight and committed leadership as well as all the individuals and community partners who have contributed to Network’s advancement over the past year!
Children are capable, competent, curious, and rich in potential. Network collaborates with children, their families and with each other as educators to create high quality early learning and care environments that take a strength based approach to learning and development in which children, parents and educators are co-learners.
Network also believes that all children and their families are entitled to equal opportunity to access high quality early childhood educational programs, in a diversely enriched, and inclusive learning environment. Children should be provided with experiences which build positive self-esteem and confidence, and supports their emotional, social, creative, academic, and physical needs and development. It provides opportunity and freedom to make choices, celebrates accomplishments, promotes self-respect and respect for others, and encourages responsibility.
Network recognizes parents and guardians that have the primary responsibility for the care, education, and advocacy of their children. It supports parents’ and guardians’ involvement in their child’s early learning and development, and recognizes parents’ and guardians’ participation as an integral part of their child’s learning and development.
Finally, it recognizes all Staff for their commitment to maintain professional standards, their dedication to the development and education of children, and their skills, knowledge, and qualifications. Network also values and supports its staff in all aspects of their professional endeavors and growth.
Network’s program is based on the Ministry of Education’s pedagogy for learning and the How Does Learning Happen? framework. Network aims to strengthen the quality of its programs, and ensure that children and their families obtain high quality services and experiences that are grounded in a sense of belonging, which consistently provides children and families a sense of well-being, engagement, and expression.
To meet its goals, Network works collaboratively to cultivate respectful relationships and connections that create a sense of belonging among and between children, adults, and the community; nurture each child’s healthy development and support their growing sense of self and well-being; as well as provide positive early learning environments in progressively enriched child-oriented programs, that engage children in active, creative, and meaningful exploration and learning.
Reflecting our philosophy and core values, Network is committed to provide children with positive learning experiences that will support and enhance their health, nutrition, development in language, intellectual growth, physical growth, social and emotional skills, within a safe, healthy, child-oriented environment where each child is safe, valued, and respected.
- Acquisition of new child care sites and expansion of Before and After School services
- Roll-out of Premises model for Home Child Care and increasing the number of active Providers
- Creation of new Network website with searchable locator map
- Re-designing Staff Compensation Packages
- Introducing the ADP platform for Staff’s payroll
Year In Numbers
We Are Network
Founded 26 years ago on a desire to provide Toronto families with personalized, quality child care services, Network has focused on embedding a respect for diversity and a commitment to inclusion in all of its programs. Our staff and affiliated Home Child Care Providers come from a wide range of cultures and backgrounds, with many languages and celebrations in common with those of our client families and their children.
We believe that maintaining authentic, caring relationships with children builds a sense of belonging and well-being. By honouring all the experiences that children bring with them into care, we know that families feel respected and engaged. By hearing their songs, and sharing tastes and sounds from their home, we know that children feel comfortable fully expressing themselves.
When we listen, we learn. When we share, we grow.
In January 2017, Network Child Care Services began offering early years and child care at Dane Avenue Child Care Centre. Located in the Dufferin and Lawrence neighborhood, this state of the art facility offers exceptional child care to 62 infants, toddlers, and pre-school children.
The fluid design of this brand-new centre allows for spacious rooms and facilities. It also maximizes the children’s exposure to daylight and the Naturalized playground allows for imaginative outdoor play. Each of the care rooms contain extensive materials and dedicated play spaces. The centre includes a kitchen with a child-sized learning counter for children to take part in baking and learning activities.
The program is supported by 15 staff who offer a stellar environment to learn and to grow, based on the fundamentals from the Ontario Ministry of Education’s ELECT framework and How Does Learning Happen? pedagogy, as well as the quality markers from the City of Toronto’s Assessment for Quality Improvement (AQI).
Report on the Child Care Sector
Over the past year, there have been significant changes in the early learning and care field. The sector continues to face considerable change. It is also a period of potential expansion which opens a number of possibilities for Network Child Care Services in moving forward. This brief outline provides an update on key initiatives and activities that will have an impact on the operations of the Organization.
The City of Toronto has outlined a new vision for growth:
- Expand the system to serve 50 per cent of children from birth to age four.
- Increase fee subsidies to serve 40 to 50 per cent more of all spaces.
- Provide operating grants to programs, thus reduce parent fees by 25%-40%.
- Support a thriving early learning and child care workforce.
- Increased funding levels – Federal money and Provincial money.
- Provinical funding for 100,000 new spaces over 5 years starting in January 2017 for children ages 0 to 4.
- Ontario’s Renewed Early Years and Child Care Policy Framework, 2017.
- Effective September 2017 publicly funded schools must arrange before and after school care for children ages 6 to 12 (not just for Full Day Kindergarten children) where there is a demand.
- New regulations to support the Child Care and Early Years Act, 2014.
- Continued additional wage enhancement funding.
- The City of Toronto is moving forward with a new funding model for licensed home child care as well as centre based programs.
- A new Assessment for Quality Assurance scale for Before and After School programs will be introduced.
- Action on Best Start Child and Family Centres; a new model is to be implemented by January 2018.
- The City of Toronto received a significant increase in funding levels for 2017 and onwards. The total base funding is $312,963,656.00 and the City received $34,450.528.00 in Expansion Funding as well as $39,585,833.00 in Wage Enhancement funding. In 2017, the City has allocated 15.7 million for capital funding to build new spaces.
- $1,176,390.00 has been allocated for Capacity Building funding.
- $445,801.00 has been allocated to Repairs and Maintenance.
- The new spaces started to be implemented as of January 2017.
- The Assistant Deputy Minister has stated that licensed home child care will be a critical component of the successful implementation of the new spaces.
- There is a commitment to ensuring that these new spaces are integrated into the larger early learning and care sector to further increase access and to further strengthen the system.
- City of Toronto Council approved the following allocation of 2017 investments:
- 2189 new fee subsides for children 0-4
- 427 new fee subsidies for children 4-12
- $15.7 million allocated for capital to build new child care spaces
- Increased investments of over $3 million in base funding through the General Operating Grant to improve salaries for child care staff and improve affordability for families through cost avoidance
- Dedicated new funding of $1 million for children with extra support needs
- Built on 4 Pillars
- Outlines the seven key areas of Action:
- Increasing access to early years and child care programs and services.
- Ensuring a more affordable early years and child care system.
- Establishing an early years workforce strategy.
- Determining a provincial definition of quality in the early years.
- Developing an approach to promoting inclusion in early years and child care settings.
- Creating an outcome and measurement strategy.
- Increasing public awareness of Ontario’s early years and child care system.
- There is a clear expectation that early years programs and services will be high quality, affordable, and that will support access for families with diverse needs and expectations.
- Uptake from parents for FDK continues to be high.
- Effective September 2017 schools must provide B&A programs for children 8 to 12 or ensure that these programs are provided by 3rd party operators.
- The Early Years Division of the Ministry of Education continues to introduce new regulations to support the full implementation of the Child Care and Early Years Act, 2014.
- The most recent Regulatory Registry Consultation Document was posted on October 2, 2017 with feedback submissions required by December 1, 2017.
In December 2012, the Ontario Government announced a new funding model for child care (part of the Modernization of Child Care process) that provides municipalities with more discretion in how to use the funding that is allocated by the Province for early learning and care expenditures. The City of Toronto has amalgamated existing grants and has introduced the GOG (General Operating Grant) for centre-based child care and is moving forward with a new funding model for licensed home child care.
Beginning in January 2018, Home Child Care funding will be reconfigured. Home Child Care Agencies will receive base funding dependent upon the number of homes being supported and the City will pay the provider rate separately. These changes will, in part, address some of the impacts of the changes to home child care resulting from the new legislation and regulations. Specifically, Agencies are now responsible for all children in the home including those who are recruited directly by the provider (private children).
- Changes are being made to the legislation by the Ministry of Consumer Services.
- There are changes related to governance.
- It was expected that this would be proclaimed in January 2014 but proclamation has been delayed and the implementation date is no longer clear.
Human Resources Report
HR continues to work on ensuring compliance with provincial and municipal legislations. It has been engaged in meeting objectives related to the following projects:
- Rebalancing Employee’s Total Compensation: With an external HR Consultant, completed a comprehensive review and analysis of employee’s compensation that included employee focus groups and surveys to provide information, consultation and gauge employee input towards the restricting of total compensation in response to the directives of Toronto Children’s Services.
- Employee’s Extended Benefits Broker: Working within a Selection Panel of external consultants, Board members, Executive Director and Manager of Finance, a comprehensive and transparent RFP process was conducted to interview and select a new Broker of Record for Network’s Employee Extended Benefits.
- Child Care and Early Years Act (2014): Additional new Regulations under the Ministry of Education Child Care and Early Years Act (2014) came into effect on January 1, 2017 and on September 1, 2017. Network’s existing service and program delivery policies, procedures and protocols were reviewed and/or revised, and additional policies required under the new regularity framework were developed.
- Acquisition of New Programs: Network’s acquisition of Dane Avenue Child Care Centre, Jubilee Child Care Centre, and a Before and After school program at St. Agatha Catholic School, HR contributed to meet licensing requirements, staff recruitment, selection and training of staff.
- New Payroll Platform: Set up and implementation of a unified payroll software for human resource management to be used as a self-service function by all staff, administrators, and management provided by ADP.
How to Choose Quality Licensed Child Care
A Licensed Child Care Service allows children to learn and play in a healthy, secure and friendly environment. Some of the questions a family should ask when looking for quality care are:
- Is child care what I really want for my child?
- Do I want it to be close to home or work?
- Do the hours of operation fit my schedule?
- Do I need Full Time or Part Time care?
- Do I need care for more than one child?
- Do I want to put my child in a child care centre or licensed home child care?
- Would I feel comfortable leaving my child there?
- Do I need help with the cost of child care?
A parent or care giver will answer these questions differently according to the situation and needs of their child. There are some features that all families should look for in licensed care. Here are some suggestions to help you with your search:
Start Your Search Early
- If possible, give yourself 3 to 6 months to find a good program. Many Centres and Home Child Care Locations need lead time to find a spot for you.
- Contact the City of Toronto Children’s Services for a list of licensed child care agencies. Click here for their Child Care Locator
- Find out from the city if you are eligible for publicly-funded child care services. Click here for information on the Child Care Fee Subsidy
- Talk to friends, relatives, neighbours or teachers. They may be able to recommend child care service close to you, based on their experiences.
Compare Your Choices
- Always visit a service before enrolling a child, no matter how highly the service was recommended. You may want to use this handy checklist when you visit.
- Visit more than one service if possible so that you can compare the types and quality. The City of Toronto assesses all licensed care agencies each year and families can check these ratings to help them make decisions about care. Click here
- Talk to the Supervisor or Provider onsite regarding the specific needs of your child
Helpful Questions to Ask Yourself When You Visit
• Subsidized Child Care Fees (60%) $6,103,819
• Child Care Fees (24%) $2,388,079
• Grant Revenue (16%) $1,638,524
• Other Revenue (0%) $4,074
Total Revenue $10,134,496
• Salaries and Benefits (55%) $5,632,023
• Provider Fees (23%) $2,299,899
• Occupancy Costs (8%) $819,357
• Food (5%) $482,759
• Program (4%) $372,441
• Office and Administrative (3%) $348,470
• Amortization (2%) $211,050
Total Expenses $10,165,999Excess of revenue over expenses($31,503)
Nasra Abdi - Group Center
Marlon Agard - Holy Cross B&A Prog
Zewditu Akele - St. Nicholas Center
Mosa Nazma Akter - Child's Nest 121 Center
Nahida Akter - St.Maria Goretti B&A Prog
Nahid Ali - Child's Nest 123 Center
Ruckshan Aloysius - Jubilee Center
Isabel Alvarez - Group Center
Roshini Arithas - St. Nicholas Center
Marlene Armas (Silva) - Group Center
Michelle Arsenault - Dane Ave. Center
Hana Abebe Ayalew - Metamorphosis Center
Diane Baichu - Wade Center
Abbegale Baldwin - Jubilee Center
Padma Banjade - Child's Nest 121 Center
Mariam Baroi - St. Gabriel Center
Amaneh Barzegari - Child's Nest 123 Center
Thulasimalar Bastiampillai - St. Aiden Center
Kavita Batheja - Just Kids Center
Mary Grace Benjamin - St.Maria Goretti B&A Prog
Evadne Benn - Group Center
Nuhamin Bereket - Wade Center
Chona Borbon - Dane Ave. Center
Sandy Botelho - Wade Center
Nardia Buchanan - Dane Ave. Center
Arminda Bulatao - Child's Nest 123 Center
Marites Butt - Dane Ave. Center
Sonia Calouro - Dane Ave. Center
Jessica Calouro - Satelite Center
Maricel Cantilang - St. Nicholas Center
Juana Balbina Caycho - Satelite Center
Wing Chan - Dane Ave. Center
Yuk-Ying Chan - St. Aiden Center
Chin Yao (Casta) Chang - Child's Nest 121 Center
Carla Maria Chavarria - St. Aiden Center
Kangzhen (Alicia) Chen - St. Aiden Center
Yan Lan (Vicky) Chen - St. Gabriel Center
Lei Chu - St. Aiden Center
Chin Yu (Stephanie) Chung - St. Aiden Center
Chickeeta Clarke - Satelite Center
Sherlon Clifford - Dane Ave. Center
Nelia Cordeiro - Group Center
Virginia Cuadro - Dane Ave. Center
Elisabeth Da Costa Bento - Satelite Center
Barbara De Cicco - Just Kids Center
Loretta Delos Angeles - Dane Ave. Center
Kristine Anne Delos Angeles - Group Center
Chantelle Delpratt - St. Gabriel Center
Harsha Desai - St. Nicholas Center
Melany Dogino - Jubilee Center
Anita Dukharan - Just Kids Center
Thelma Dumaquion - Metamorphosis Center
Neletia Edwards - Just Kids Center
Julia Farrugia - St.Maria Goretti B&A Prog
Ann Queen Fernando - Group Center
Careena Fraser - Child's Nest 121 Center
Nicole Fraser - Just Kids Center
Diane Frias - Satelite Center
Amanda Fulton - Child's Nest 121 Center
Razia Ghani - Child's Nest 123 Center
Juvelyn Grospe - St. Nicholas Center
Italia Lisa Guarini - Metamorphosis Center
Georgia Hadjicosta - Holy Cross B&A Prog
Monica Hayford - St. Nicholas Center
Fei Fei Huang - St. Nicholas Center
Jayneil Ince - Wade Center
Asin Islam - Child's Nest 123 Center
Fardoshi Islam - Child's Nest 123 Center
Priti Jangi - St.Maria Goretti B&A Prog
Rachael John - Dane Ave. Center
Maricris Jose - Holy Cross B&A Prog
Emely Juan - St.Maria Goretti B&A Prog
Dimitra Kampyli - Holy Cross B&A Prog
Symone Kelly - Jubilee Center
Selamawit Kidane - Jubilee Center
Shane La'Rochelle - Group Center
Pauline Levert - Jubilee Center
Jacqueline Levy - Satelite Center
Xue Lian (Ashley) Li - St. Nicholas Center
Lindita Lika - Child's Nest 121 Center
Min Yan (Vicky) Lin - St. Nicholas Center
Wan Chi (Phoebe) Liu - St. Aiden Center
Natalie Lloyd - Just Kids Center
Kugapriya Logeswaran - St. Aiden Center
Evan Lowes - Child's Nest 123 Center
Leanne Lowes - Child's Nest 123 Center
Damali Lubega - Just Kids Center
Effie Jane MacLean - Jubilee Center
Athenna Magno - St. Nicholas Center
Min Yu Mai - St. Aiden Center
Luciana Marino - Metamorphosis Center
Antonia Mastrella - Satelite Center
Eileen Mclean - St. Gabriel Center
Derri Ann McNeil - Child's Nest 123 Center
Arta Mici - Child's Nest 123 Center
Vincenza Modica - Holy Cross B&A Prog
Christina Modopoulos - Metamorphosis Center
Aneesah Mohamed - St. Aiden Center
Nadine Ottley - Just Kids Center
Victoria Pacheco - Holy Cross B&A Prog
Sally Medeiros Pacheco - Metamorphosis Center
Joana Padilla - Holy Cross B&A Prog
Banjade Padma - Holy Cross B&A Prog
Dianne Palhinha - Wade Center
Dipika Pandit - St.Maria Goretti B&A Prog
Nick Pappas - Just Kids Center
Mary Grace Perez - Child's Nest 121 Center
Deomattie Persaud - Just Kids Center
Lizete Pimentel - Wade Center
Michelle Pimentel - Wade Center
Kahseendah Pompey - St. Gabriel Center
Rehana Akter Popy - Dane Ave. Center
Tanvir Quader - Child's Nest 121 Center
Suzanna Rahim - St.Maria Goretti B&A Prog
Rovleen Rainal - Wade Center
Wilma Regala - Child's Nest 121 Center
Raven Olivia Reid - Child's Nest 123 Center
Katia Remondini - St.Maria Goretti B&A Prog
Hedda Reyes - Just Kids Center
Eidi Sabana - Dane Ave. Center
Megan Mae Samanica-Gallant - Group Center
Francesca Santoro - Jubilee Center
Louise Elaine Santos - St.Maria Goretti B&A Prog
Christelle Sayers - Jubilee Center
Maria Scopelliti - Dane Ave. Center
Debbie Seerattan - Just Kids Center
Amie Serra - Satelite Center
Huma Shaheen - St. Gabriel Center
Ismat Shaikh - Jubilee Center
Dalia Simas - Jubilee Center
Harmandeep Kaur Simmak - Metamorphosis Center
Susy Simoes - Wade Center
Emma Simon - Child's Nest 121 Center
Sonia Laurell Simon - Group Center
Sandhya Singh - Child's Nest 121 Center
Kerian Smith - Child's Nest 121 Center
Jade Smith - Child's Nest 123 Center
Taylor Emily Solesa - Child's Nest 121 Center
Tomislava Stanisic - Child's Nest 121 Center
Vanessa Sterling - St.Maria Goretti B&A Prog
Stellina Alexandra Stratis - Child's Nest 123 Center
Jadwiga (Eva) Szajner - Satelite Center
Vinitha Tharumalingam - St. Nicholas Center
Vasiliki Theocharopoulou - Child's Nest 121 Center
Emma Toste - Wade Center
Nanette Villarba - Dane Ave. Center
Effie Vrazalis - Child's Nest 123 Center
Andrea Walker - Child's Nest 121 Center
Lei Wan - St. Aiden Center
Jennifer Cao Wan Yi - St. Aiden Center
Guixia Wang - Dane Ave. Center
Chong Wen (Wendy) Wang - St. Aiden Center
Yi (Eva) Wang - Wade Center
Elma Wedderburn - Just Kids Center
Song Zhe (Vicky) Wei - St. Aiden Center
Janice Wright - Just Kids Center
Wei-Ning (Alice) Wu - Child's Nest 123 Center
Samira Yehya - St. Nicholas Center
Holly Hao Yin - St. Nicholas Center
Yuanchen Zheng - Metamorphosis Center
Su Chen (Sue) Zheng - St. Aiden Center
Jasmine Aitken - Executive Assistant
Sally Bacchus - Accounts Receivable Administrator
Ana Baptista - Family Intake Consultant
Katie Cavasin - Junior Financial Analyst
Michael Desayeux-Gomes - Receptionist/Administrative Assistant
Gregory Duma's - Property Coordinator
Maureen Rose Everatt - Quality Assurance Consultant
Piera Fasulo - Quality Assurance Consultant
Jane Huang - Accounting Analyst
Katarina Kafol - Payroll Administrator
Christina Katsigarakis - Program Manager
Maria Katsigarakis - Program Manager
Susan Menchinton - Communication Coordinator
Monica Richardson - Quality Assurance Consultant
Pina Rinella-Papp - Quality Assurance Consultant
Doris Isabel Risso-Rocco - Art Support
Nadia Stirpe-Georgiou - HR Manager
Luis Varessis - Manager of Finance
Spyros Volonakis - Executive Director
Lei Wan – Before and After School Program Coordinator
Mr. Stan Smyer - President
Mr. Stephen Males - Vice President
Ms. Gina Papadakis - Secretary
Mr. Nick Tsimidis, CPA - Treasurer
Ms. Aira Aitken - Director
Klever Clan Consulting Inc.
Interim Financial Executive & Financial Consultant
BDO Canada LLP
Ms. Andrea Young, RD
Douglas Varty Professional Corporation, Trusted Business & Financial Advisor
Shelly Rae, Head Human Resources, People R Us Inc.
Ramesar & Associates Chartered Public Accountants
Iryna Iwachiw LL.B, LL.M
Filion Wakely Thorup Angeletti LLP
Dale & Lessmann LLP
Dunia Mohamed Farah
Farhia Hussain Mohamed
Faduma Mohamed Nur
Canadian Association of Exposition Managers
Canadian Child Care Federation
Coalition for Better Child Care
City of Toronto, District Child Care Advisory
City of Toronto, Every Child Belongs
Davenport Perth Neighbourhood Centre
The Four Villages Community Health Centre
Home Child Care Association of Toronto
Ontario Studies in Education (OISE)
Quality Early Learning Network (QELN)
Thank you Lei for running & managing such a warm friendly centre. It’s like a home away from home.
- Iris and Adam, parents
The staff were great from the beginning and Chloe felt part of the family very soon. It was a relief to see her enjoy coming every day. Sometimes she would ask for the staff at home, or ask to come to daycare on the weekend. All this tells me that she really enjoyed being there.
- Linda, parent
We could not be happier with the quality of care that Harriet has received from day one at Metamorphosis. Everyone shown a love and passion for their jobs…You have an amazing team.
- Julie, parent
Recently I visited the beautiful and great country Canada. During my short stay in Toronto, I often used to drop in and receive Era from the School. I am really pleased. The way you take care of children is remarkable.
- Rakesh, grandfather
From the day he started at Network, I’ve had the utmost confidence dropping Carver off every day that he’s in the best hands we could hope for… The energy and love you guys have given him will last a lifetime
- Shaunna, parent
The infant room staff are so caring, nurturing, and loving. Leila is in good hands and we are so grateful for that. Your consistent follow up and professionalism are very much appreciated.
- Pegah, & Greg, parents
Thank you so much for the tender care and guidance you have given Grant over the last 18 months. We want nothing more than for our son to be happy and it’s been a joy to see him flourish at daycare and learn so much from you and the other teachers.
- Moe and Karen, parents
Both Gabriel and I are so grateful that you were all willing to accept Lucas as he is, with all his strengths and weaknesses. From taking my calls (for a time almost every day because I couldn’t drop him off nor pick him up after school but wanted to hear from you how he was doing) to enthusiastically sharing videos of his new gained skills, we truly do not have words to express the deepest gratitude we felt in entrusting Lucas (and his asynchronous development!) in your care. He has come such a long way in this last two years and I know for a fact that you all played a very important role in this.
- Renata & Gabriel, parents
Pearl does an awesome job, she has an amazing way with children and she genuinely loves the kids and takes pride in what she does for them. I've never left Janiya one day with Pearl and walked away feeling worried. I always knew that Janiya was in the best care possible
- Joyce, parent
We cannot possibly express the extent of our gratitude to each and every one of you for the love and care you have shown to Grayson over the last 2+ years. You are his (and our!) second family and you are so incredibly good at what you do! You have kept him safe and happy and engaged and he has learned so much.
- Patrick and Cayleigh, parents